On the afternoon of March 21, 2024, KLC Hospitality successfully organized its annual training program to enhance the demeanor and appearance of the restaurant and hotel industry for over 40 employees at Mua Nuoc Noi – KLC Hospitality’s restaurant system. Two experienced experts conducted the training session: Mr. Dang Huu Thoai – Lecturer at the University of Finance and Marketing, and Ms. Lu Thi Thu Nguyet – Lecturer at Novotel Saigon Centre Hotel.

Elevating service standards toward sophistication

During the training session, Mr. Dang Huu Thoai shared in-depth knowledge about the importance of building a professional image in the service industry. With practical experience in the hotel industry, Ms. Lu Thi Thu Nguyet also analyzed practical communication skills, professional problem-solving techniques, and appropriate customer interaction.

Ms. Ton Thi Thu Thuy – CEO of KLC Hospitality, shared, “The leadership team hopes that today’s training session can help you gain experiences and skills in dealing with issues when working in the restaurant and hotel industry, an area that demands customer satisfaction, not only in appearance but also in service demeanor. Especially as KLC Hospitality is gradually improving service quality, aiming for 5-star standards.”

In the future, KLC Hospitality will continue to organize regular training programs to enhance its staff’s competence and professional skills.

Mua Nuoc Noi – Preserving the essence of Southern cuisine

Mua Nuoc Noi restaurant is a chain of restaurants under KLC Hospitality. Located in a prime position in the city’s heart, Mua Nuoc Noi boasts a luxurious, cozy space deeply imbued with Vietnamese culture. With a diverse menu featuring the characteristic dishes of ancient Southern Vietnam, the restaurant offers guests the finest culinary experiences thanks to highly skilled chefs. As a result, Mua Nuoc Noi has gradually become a favorite name among customers regarding Southern cuisine.

In the upcoming plans, KLC Hospitality will implement a brand positioning upgrade to create an internationally recognized image for Mua Nuoc Noi restaurant. The training session “Enhancing the demeanor and appearance of the restaurant – hotel industry” serves as an essential precursor to achieving the goal of delivering sophisticated and professional services at KLC Hospitality.

With a strategic vision and substantial investment, KLC Hospitality promises to be a prominent name, contributing to elevating the brand image in the restaurant-hotel sector in Vietnam.

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